General & Support FAQs


Is support available if I need it?

Yes - we will provide technical support by telephone. Please call us at 204-688-7500 during normal business hours (Central Standard Time). There is no charge.

Can I use Email Stationery with my Webmail service (Yahoo, MSN, etc)?

Not directly.  There is currently no webmail service that we are aware of that you can install an email stationery into.  If your webmail service offers POP3 service then you can install Outlook Express or IncrediMail (both are free) on your computer and set it up to send and receive email from your webmail account.  Once you have this set up you may install your Email Stationery into your new email program and you may now send out your Email Stationery through your webmail service.

Can I use Email Stationery on my MAC?

No.

Can I use Word as my email editor with my Email Stationery?

Yes - but we do not recommend this.  MS Word tends to alter the HTML coding and can often make graphics disappear or alter the look of your email stationery.

How do I pay for my Email Stationery?

Once you have approved your design we will send you a link that you may pay through PayPal or with any major credit card.

Is it really a good professional business practice to use email stationery?

Branded email stationery is quickly becoming the standard for email communications by top professionals and fortune 500 companies.  Of course, the email stationery you use must be designed by professional graphic artists and coded by software engineers who understand the many nuances of email.

My spell checking does not seem to be working in Outlook.  How do I fix it?

If you are using Outlook 2003 and need to set up your spell checker please follow these instructions:

  • Click on Tools in the top menu
  • Click on Options... in the drop down box
  • Click on the Spelling tab in the top of the Options pop-up window
  • Under General Options check off all 6 option boxes
  • Then click on the AutoCorrect Options... button
  • Check off all 5 boxes then click OK
  • Click OK at the bottom of the options box
  • Now test your email by sending one to yourself with spelling errors
  • NOTE: this spell checks your email once you click the send button, not as you type your email

     
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