Will stationery cause my messages to
be blocked by SPAM filters?
No. Our straightforward HTML programming
uses no scripting technologies, and the graphics
are served rather than attached, allowing
messages to pass all known anti-virus and SPAM
filters.
Will it take
longer to send or receive messages?
No - because we serve the graphics when the email is opened, rather than embed the picture files, the size of an email message composed on our stationery is only 1k larger than a plain text email.
Will my stationery appear when I
reply to messages?
Only if you choose
that feature while installing it. This
feature can be turned on/off at anytime.
Will I have to use my stationery for
every message I send or reply to?
No. You may
choose to have it pop up automatically for every
email or you may simply insert it with the click
of a button anytime you want to use it.
Will everyone that I send email to see my stationery
correctly?
Almost all message recipients will be able to see your stationery
exactly as it looked when you sent it. No matter what, your typed communication will always go through clearly.
Graphic Viewing Optional: Some email programs will first prompt recipients with a little link saying something like "Display images?". These recipients will find this prompt very familiar - if they have this type of a feature enabled in their email program they will see these "display images" links all the time.
Why do my images look out of place when I compose an email?
This is just something Outlook,
Outlook Express and IncrediMail do when it is composing a message. Your email will be received safe and sound exactly as you planned for it to look.
Send one to yourself as a test.
Are my E-Stationery
graphics attached to
each email or are
they hosted on a
server?
There are no graphics
attached to our emails. Our graphics are
served rather than attached, allowing messages
to pass all known anti-virus and SPAM filters.
We host them on our server free of charge for
most of our users for the life of your email
stationery. Clients who send out huge
volumes will require to host them on their own
server or pay an annual fee to be discussed with
E-Stationery Depot.
My email IS
ATTACHING all the
graphics.
I thought they were
supposed to be
pulled from the
Internet?
If you are using
Outlook 2003
you will have to correct this problem
by following these instructions:
Click on Tools in the Main Menu of Outlook
Choose Options from the drop down menu
Select the Mail Format tab in the Options pop-up
window
Under the Message Format section click on the Internet
Format button
Under HTML Options, make sure there is NO check
mark in the box that says... When an HTML message contains pictures that
are on the Internet, send a copy of the pictures instead of a reference to
their location
If you are using
Outlook Express you will have to correct this problem
by following these instructions:
Click on Tools in the Main Menu of Outlook Express
Choose Options from the drop down menu
Select the Send tab in the Options pop-up
window
Under the Mail Sending Format section click on the
HTML radial button
Under the Mail Sending Format section now click on
the HTML Settings... button
Make sure there is NO check
mark in the box that says... Send pictures with messages
